Community, forum and chat rules — DoggyRadar
Document version: 2026-09-26-community-v5
Status: Draft for the next release; this does not confirm deployment of procedures or new terms.
1. Scope and security
These rules cover the public forum, private/group chat, profiles, reviews and publications. Provider: Krzysztof Wołosik – Javor, with address/details in the application terms; contact: office@doggyradar.com.
Messages use TLS in transit and AES-256-GCM on the server. There is no E2EE: the server decrypts content for delivery, synchronisation and necessary moderation. Guardian access does not include a child's private message contents.
2. Prohibited content
Threats, stalking, harassment, hate speech, violence, animal abuse, impersonation, fraud, phishing, malware, spam, unauthorised commercial content and privacy/copyright infringements are prohibited.
Do not disclose another person's address, exact location or contact data without authority. CSAE, CSAM, grooming, sextortion and sexualised communication with children are prohibited. See the Child Safety Standards for details and urgent reporting.
Good-faith reporting must not lead to retaliation. Deliberately false reports or abuse of the process may lead to proportionate restrictions with reasons.
3. Electronic illegal-content notices — DSA Article 16
Any person or entity, including those without an account, can notify office@doggyradar.com. A general safety-report module is also available in the app. Please include:
- reasons why the content is considered unlawful and the relevant facts;
- its exact location: URL or post/account/conversation identifier and time sufficient to find it;
- notifier name/entity and email, except for notices concerning sexual offences against children covered by Articles 3–7 of Directive 2011/93/EU, for which these details are not required;
- a statement of good-faith belief that the information and allegations are accurate and complete.
Do not attach or copy CSAM. Lacking an account or details not required in the circumstances does not prevent safety contact; the operator may request necessary clarification.
Where electronic contact information is provided, receipt is acknowledged without undue delay. Notices are handled promptly, objectively and proportionately, prioritising danger to life or children. The notifier receives the decision and redress information, including where content is not removed.
4. Decisions, reasons and appeals
Moderation uses human assessment; technical anti-spam safeguards and request limits do not replace assessment of a notice. Decisions disclose any use of automation in detection/assessment.
Measures include visibility restrictions or removal, temporary feature restrictions, suspension or account termination. Measures match the violation and threat; marking a case “resolved” alone does not execute a measure.
When restricting unlawful or terms-infringing content, we provide affected users clear reasons no later than restriction: measure, scope/duration, material facts, legal ground or specific contractual rule, automation and available redress. Statutory exceptions, such as authority orders, apply without unnecessary disclosure of notifier data.
Free appeals can be sent to office@doggyradar.com for at least 6 months after decision notification, identifying the case and arguments. No special form is required. A human reassesses the matter, including new evidence; the outcome and reasons are communicated. Incorrect restrictions are reversed without undue delay.
This email procedure is a provider commitment regardless of any micro/small enterprise exclusion under DSA Article 19. It does not claim a certified dispute body or the applicability of every large-platform obligation.
Users retain access to courts, complaints to the competent Digital Services Coordinator and applicable out-of-court remedies. Moderation-rule changes are notified with required notice under the application terms.